About Us

Who we are

Welcome to Ferntree Gully Nissan. This year we celebrate our 15th year on the back of yet another award winning 14th year as a visionary Nissan Dealer. We have been on the front foot with all of our business initiatives, none more important and necessary than our focus on customer care and customer relationship management.

Today, Ferntree Gully Nissan stands as not only Nissans most awarded and applauded dealer in the history of Nissans time in Australia, but as "Australia's Most Awarded Dealer...Ever!"

In our first fifteen years in business we have amassed over 100 Quality Dealer Awards in all areas of our business... 6 consecutive Nissan Global Customer Satisfaction Awards, 4 consecutive VACC New and Used Sales Dealer of the Year awards, and three times overall VACC Dealer of the Year. We re particularly proud of our 6 consecutive Nissan Global Customer Satisfaction Awards because they are an accurate reflection of how we serve our customers with professionalism and integrity.

Our customers also enjoy the peace of mind in knowing that they are dealing with the only Nissan dealer in Victoria that has earned the prestigious status of ‘Platinum’ every year since the program was introduced by Nissan Australia in 2004. We are also one of only two dealers in Victoria entrusted with selling and supporting the exclusive GTR sports car.

 

Customer Service

The Partsweb Team does our best to ensure your buying experience is positive. We take good care of our customers.

If you have any questions, please call our friendly staff who will be able happy to assist you on (03) 9758 4095. Our opening hours are:

Monday to Friday – 8.00 am to 5.30 pm
Saturday – closed
Sunday - closed

Or email us on ebay@ftgnissan.com.au and we will respond to your enquiry within 24 hours during business working days.